First, there was school
For years I taught English to adults. Managers, business owners, people who were genuinely good at what they did. And every so often, somewhere between the past tense and a list of irregular verbs, the same sentence would come up:
"We have a website, but I'm afraid to click anything on it."
They didn't know who built it. They didn't know exactly what they were paying for every month. Someone had set it up once, sent an invoice, and disappeared. What was left was fear of touching anything.



